Refund Policy for adeaze.in outlines our no-refund approach for services, as we operate solely as a platform facilitating user listings without handling payments or transactions directly. All deals occur off-platform between users, so we bear no responsibility for product quality, delivery, or disputes under Indian laws like the Consumer Protection Act, 2019. Users agree to this upon posting or accessing ads.
Eligibility for Refunds
No refunds apply to paid listing fees, subscriptions, or promotions once processed, as services are rendered instantly and non-refundable per standard e-commerce practices in India. Exceptions may occur within 48 hours for technical glitches proven via support ticket, limited to the fee amount minus processing charges. GST-registered payments follow tax compliance without reversal.
Refund Process
Submit refund requests via email to k805908@gmail.com with transaction ID, issue details, and proof within 7 days. Eligible claims process within 10-15 business days to original payment method; track via ticket ID. Denials occur for user errors, policy violations, or expired windows.
Exclusions and Liability
Refunds exclude third-party transaction losses, fraudulent claims, or content removals per IT Rules 2021. Our liability caps at INR 500; force majeure events void obligations. Disputes resolve via arbitration in Andhra Pradesh, under Indian law.